Brilliance of Professionalism & Personalized Services you've got to experience with “Your Partner In Travel” - Posted on 10th Dec 2013
Stepping into a public transport industry 7 years ago was never easy, even though it was a dream coming true. Marking up to the point of being a partner in travel and establishing an extraordinary customer service needed a lot of hard work & effort. Our goal was simple and it was to build long standing relationships with the people who wished to use our private coach hire services and to ensure that they are always met with friendly and professional staff who can look after their passengers needs. And we achieved it and gained popularity & appreciation, which made BM Coaches strong, which automatically made it a high recognized coach operator in London & UK.
Whether it's a corporate client or a group of individuals who require our private hire service our focus was the same each and every time and we treated all of them equally. We continued to deliver the most streamlined, comfortable and professional experience in the upcoming years and our customers supported, encouraged & appreciated us and this gave us strength to stand firm amongst the coach hire competitors in the market. We were called “The Dark Horse” by then in the year 2009, where we became not only London's & UK's preferred coach hire but Europe's most wanted Coach Operator.
Asides from our vehicles, as a coach company, we realise that an equally important part of our customers booking with us is how we were able to build our staff performance. Our teams of drivers have always been willing to provide a hand to help the customers and have been trained to a high standard to exceed clients' expectations throughout the years. Initially we started operating only with one 49 seater and in the upcoming years we were able to add more luxury coaches into our company, which required a lot of investment in time, people & money!
It was time for us in the year 2010, where we ensured that quality & safety could not be compromised. Therefore we establish our own in house Engineering team to service and & maintain all our 19 fleet. Having done this, the reputation of being a reliable & self sufficient coach operator took us to heights, where we were considered & highly booked by major prestigious clients in the market!
Hats off to all our customers! We would not have been able to achieve the name “the fastest grown coach operator in UK” without the support & recognition that you all had given us & continue to give us today! This has encouraged us to increase our number of fleet more and more every year and has also helped improve BM's services. BM Coaches has consistently been on “The Best Fleet Awards List” amongst the UK's Coach Operators and has won the award couple of times in the past years. Our fleet have consistently been the perfect choice for business & hospitality for many and they never fail to impress!
Today as we are close to the end of the year 2013, we are proud to be London's, UK's & Europe's most respected and recognized coach operator! More than anything else we are happy to have offered many coach hires services that involve outstanding safety, comfort & up-to-date technology, which has felt complete with talented & experienced drivers who had been with us for this many years!